What Our Customers Are Saying
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Mary Biggs, Oklahoma City, OKLAHOMAStore Location: HD World
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I have bought a lot of Harleys in the last 3 years. Lance and Ron have by far provided the best buying experience I have had. Excellent buying experience!
-Anonymous -
thanks to Doug Barnett, and all the others that got it done for me.Iam a older guy and got a new XG 750, easy for me to ride. nice bike. again thank you guys.Dave (Sarge) Cronic.
david cronic, okc, OK -
Stopped in to browse, and ended up buying an Ultra Limited. Vicki,sales, was a great person to deal with. Answered all my questions, or got the answer quickly. Took the time to show me all the available inventory, and was patient with me while I worked out the purchase with my wife, who was at home in Indiana. Doug was super great in getting me scheduled for a test ride even the the dealership was packed with customers and a poker run kick off. Very happy with the bike, Vicki listened to what I was looking for and translated that to just the ride model for me. Thanks, everyone at Harley World!
-Anonymous -
This is an excellent Harley dealership and they won't hurt you when they sell you a bike. The have great parts, service, and more accessories than a guy like me needs to know about.I don't see me ever buying a Harley anywhere else!
Billy Lile, Tuttle, OK -
I recently purchased an new bike from Harley-Davidson World. I is not my first time to purchase parts or service from this dealer, but it was my first bike purchase here. Everyone involved was professional, friendly and helpful. Ron, Dustin and Lance, from bike sales were all great. Steve, from parts, as well as Chuck and James, from service, were very helpful and continue to be as parts are arriving and mods are being installed. I could not be more impressed with every aspect of this purchase and will absolutely recommend this dealership and these professional staff members to anyone looking to purchase a motorcycle.
Marshall McDonald, Moore, OK -
Hi On a road trip with my buddy from Radford Virginia to Oklahoma City, I noticed an unusual sound from my 2007 Electra Glide Classic a few hours out of OKC. It was a hot day and I was of course concerned about the mechanical condition of my ride. The next day (June 17) I stopped in to Harley-Davidson World (Edmond location) just before 9AM, and was immediately greeted by the staff. My bike was put on the lift just after 9AM. Charley Daniel was the Master Tech who worked on my bike, and he diagnosed the problem as a bad bearing in the primary. In passing he also noticed that the exhaust bracket just behind the rear cylinder had broken and also replaced that. While everything was opened up I decided to go ahead and have the clutch plates replaced. The same day turnaround on a repair like this was really outstanding. It takes great people to make things like this happen. For a transient like myself to come into a dealership for the first time and receive friendly, professional, and prompt service is a wonderful thing. Best Regards
Maynard Wiff , Radford, VA -
Great experience! Walked in to store and didn't get attacked by salesmen soon as I walked thru doors.Actually didn't even interact with one till Jay walked by and I indicated I was extremely interested in a Heritage. He was not pushy and didn't try to sell me. He listened and did exactly what I asked and what he said he would do for me. Excellent sales interaction and super fast in getting the deal done. I spotted the bike on Sat at close and Jay called me 11:00 am Monday with price and deal was done. I rode it home soon as it was thru service to insure everything was good to go. Beautiful bike,Great Salesman and easy paperwork throughout the whole process. I tell my friends to go there,even the ones from Moore-Norman area...sorry Thunder!
Johnny , Norman, OK -
Vicki is as good as any salesperson can be. I made this entire purchase with 2 or 3 phone calls and numerous text messages with Vicki. I had never been to this dealer and had never met Vicki prior to this purchase. She was recommended to me by someone that had just purchased the same bike from her. He said she was great and he must have been right, after talking to her once, I never looked back. When the bike was ready I drove the 200 miles to get it and everything was great. I not only have a great sales person now, but someone that I consider a friend and personal contact at Harley. I feel contacting her with any question is just like talking to the home office. She truly cares about her customers. If I ever buy another new HD, Vicki will be my salesperson, if the distance between us increases....then I will just have to ride harder to get where she is. Vickie IS my sales person, I have never been better taken care of purchasing anything. Every part of this purchase was a pleasure, your staff makes this The Place to buy a HD, no matter how far you have to drive.
Clyde , DeSoto, TX -
I bought a used 2009 Road King Classic on the 17th of May 2014. I was greated by Ron Nichols as I walked in. He was very courteous and professional. The bike I bought had a few small issues, after all it was a USED bike. No used vehicle is perfect, but they fixed everything I asked them to do, and they did it that day. Now this doesn't mean they can always do this but I felt like they went the extra mile for me and I'll never use a nother Harley dealership because of the way they took care of me. If your looking to buy a new or used bike go see Ron Nichols, he'll do you right.
Tracy , Midwest City, OK -
On 3/8/14 I went into Harley Davidson World just to look and price a 2014 Ultra Glide. Donnie listened to what I wanted on the bike and the payments I was needing and he made it possible. Instead of looking for a bike, I surprised my husband by buying him his first brand new Harley. Donnie was very professional and very knowledgeable of the bikes. I always enjoy going into this dealership. Everyone is always smiling and full of service without the smothering effect. We will stop by every chance we get to support this dealership and of course to say hi to Donnie.
Loriann , clinton, OK -
Dana and Jason were great! We needed help loading our bike on a Monday when the shop was closed. They made phone calls, personally made the effort to get us loaded and on the road as soon as they could. One very very happy customer!!!
Laura , washington, KS -
This was my first Harley purchase and Monty Ketch and Phil Caffey were very helpful and extremely patient as I worked myself through the process of learning about the bike. No pressure, just honest answers to many questions. Thank you guys for the great experience.
Caron , Oklahoma City, OK -
Anonymous , YUKON, OK
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Everyone at this shop is absolutely amazing in my opinion, I can't remember when I have been treated like this from any dealer of any kind. This is my first Harley and so far I am impressed with the bike and also the helpfulness of everyone that got me to this point. Chuck was my salesman and he is worth his weight in gold, and I don't like salesmen. Lance did my finance and he worked everything out just great. I have dealt with Mark in service over a couple of minor issues and what a guy he is, especially to have to put up with the likes of me. All I can say is Thanks Harley-Davidson World see you soon......
Ed , Oklahoma City, OK -
Nice place and nice staff but I had to take by business elsewhere becuase you only carry one model of mens helment. Sure it comes in several finishes but that is the only option. You do carry a large selection of womens helments but that doesn't help me out much. Other than that great place.
Derek , Oklahoma City, OK -
I can't say enough about the staff at the OKC Harley World. From the moment I stepped in the showroom, I was treated like family. I'm a complete novice when it comes to motorcycles, but Doug, Lance haven't treated me as such. Offering any and all help available to get me safely on my new bike.
Tim , Edmond, OK -
Ron is the best, thanks i love my FLSTC
robert , moore, OK -
If you've never purchased a Harley Davidson, or are looking for a dealership to buy one at. The Oklahoma City location Harley Davidson World is it. Go there and you won't be sorry. Doug B. one of the salesmen there is awesome! He new exactly what I was looking for a 2009 Rocker C. And man did he have one for me. I will continue to go there for parts, service and whatever else I need. Thanks also to Dirk, Lance, Chuck, Jim and Kevin for all you do also. Rock hard ride free guys!!!
Dennis , Mustang, OK -
The Edmond shop is full of great people. From the purchase of my Fatbob to the service, help after a wreck and the effort put in to get me back on the road these guys are the greatest. They don't just want your business, they remember you and always great you like your family.
Anonymous , Edmond, OK -
I would like to commend Wingy, in parts dept, and Charlie, my mechanic of over 10 years for the great job they do! Wingy is always kind, helpful and knowledgable. And Charlie is also always accommodating , friendly and a good technician. I always feel welcome by them and continue to do bussines with Harley World Shop as long as they keep people like Wingy and Charlie!
Mel , Edmond, OK -
WE JUST PURCHASED OUR SECOND BIKE FROM RON NICHOLS. GREAT EXPERINCE. MY WIFE HAD A SMALLER METRIC BIKE & DECIDED TO GO WITH A BIGGER ONE (ROAD KING) RON WAS SUPER, GETTING HER FIT WITH THE CORRECT SEAT & ACCESORIES. I WILL DEFFINITLY BE PURCHASING AGAIN FROM THIS DEALER. THANKS RON & HARLEY DAVIDSON WORLD SUPER JOB
DAVID , Ninnekah, OK -
I purchased my bike from Ron at the OKC location. Great experience with the sales & finance people. Last year I was riding my Heritage near the Edmond store & my engine light came on, so I dropped in. I had installed new plugs just about 200 miles before. Lonnie at the edmond shop helped me immediatly, he had it diagnosed & fixed in 10 minutes or less. (bad plug) Needless to say that made me a customer. My latest experience really made me want to give shout out a super big thank you & say great job to the Edmond shop & personnel. Last week I had my Ultra Classic in for service & a tad bit of warranty work. The experience I had with Todd, Wing, & Charlie Daniel was far more than I ever expected from a dealer. These guys are awesome. From the drop off to the pick of my bike they kept me informed every step of the way. Took care of me in a timely fashion & were very fair on price. My bike runs better & smoother than ever before & I will definitely use this shop again. Any dealer can sell you a bike but its people like these guys in service & parts that keep me coming back. Thanks Guys!!! Sincerly David Lowe
David , Ninnekah, OK -
We have purchased two bikes from Doug over the last two years. Doug is very friendly as are all the sales persons at the store. Everyone is excited for your purchase not just the person that sold it. We have talked with everyone in the store on multiple occasions everyone is passionate about what they do. Our twin boys enjoy the trips to the store because all the attention they receive from the sale ladies. We love the straight forward price and no hassle. Just give me your best price right from the start and let's go. Not well I talked to my manager and here is the best price we can do. Then come back 10 minute later and say well my manager is really wanting to sell you this bike so he will take another grand off. We aren't buying a used car here so don't treat it like a used car lot. You will never get that type of service from Harley world like some other dealers in town. Thanks for all you guys and gals do to keep us riders happy. Have a great summer and see ya in the store and on the road.
Billy and Jessie , Newcastle, OK -
no presure sales,,,thanks Doug ;;;Extremely happy with the heritage,,,,
tim , fairview, OK -
Just took delivery of my second Harley from Harley-Davidson World in OKC. I traded in my 12 Superglide for a 12 Ultra Classic. Once again, Mike Lance and Dirk were awesome to work with, and made this transaction smooth sailing! I can't imagine why anybody would go anywhere else! Thanks again guys!
John , Oklahoma City, OK -
This had to be the best experience we have ever had buying a vehicle. First time motorcycle buyer. The minute you walk in the door everyone is so friendly and willing to help you whether it be with looking at clothing or looking to buy a bike. Our salesperson Doug was very informative and very helpful. He went out of his way to make sure we had everything we needed. We swapped the foot pegs for pedals and they didn't have everything we needed to put them on right then but he knew it was a two hour drive for us to come back and get them put on so he sent one of his people to Edmond and got the part picked up and got the pedals installed right then and there. Saved us a trip. That meant alot to us. They went out of there way to make it an exceptional experience for us. We will definately be back and will definately refer them to all our friends and family. Thank you Harley Davidson World of OKC!!! You rock.
Anonymous , Fairview, OK -
Last year in February, I had some motor work done to my 2010 Road King, the bike ran better than the stock bike. However it did not perform up to my expectaions. I took it into Chuck at the I-40 Rockwell store and asked him him if he could make it run like I was told, and with a few minor changes and tweaking, he did. The bike is producing 110 hp & 100 ft lbs. of torque,the throttle response has greatly approved. The handle bars are for hanging onto now as well!
Steve , Mustang, OK -
Harley-Davidson World, I totally enjoy visiting and shopping at your stores. Everytime I shop in your store someone asks me if I need help or if I am still doing okay. I do enjoy visiting your shop and buying clothing and parts, the people are what make the store. Thank you.
Anonymous , Oklahoma City, OK -
i have bought numerous things through Harley World and today had my first service done in the service department. rachel waited on me and was very friendly courteous and professional. i have always received the best service and friendly help from anyone i have talked to. kevin in parts has always been awesome and very knowledgable, taylor and shari in clothing has waited on me numerous times and they were great. i think anyone you deal with at Harley World would be a great experience. thanks again and know that Harley World is the place i will always go for parts, accessories and service.
chuck , oklahoma city, OK -
Everybody in the store made this the easiest and best purchase experience I've ever had. I would say to everybody interested in any bike purchase don't go any where else. You can't beat the friendly and helpful service you'll get at Harley Davidson World in Oklahoma City.
John , Oklahoma City, OK -
I love my 2012 XL883 N. black denim!! I love being a Harley Owner, it has changed my life, my Harley Baby makes me so happy (: . I wish I was 30 again. Where have I been all my life? I want to thank Colvin Motorcycle Co., for sending me to Harley Davidson World on W Reno, right here in big Oklahoma City, Oklahoma! Ride Bonnie Ride. Thank you Mike Morrison, Monte, Dirk, and Lance for my dream of a lifetime.
Bonnie , Oklahoma City, OK -
I rode lots of street bikes in the '60's, mostly British, dirt bikes in the '70's, and some of both in the '80s. When I got married my new wife wasn't wild about motorcycles, so I agreed not get another one. But it has always been on my bucket list to ride a Harley. Luckily for me, I got the opportunity to spend a day touring Molokai on a Sportster. OMG! What a day! Two weeks later a Sporty was in the garage. Three months later, a buddy proposed a 2000+ mile trip. Sounded good; we left a week later. Super trip. Agreed to repeat in a year. As the departure date (September 2011) approached, the more I thought about a bigger bike. I began to talk to Doug Palmer and crew at Edmond Harley World, where I had my Sportster serviced. I liked the looks of the Heritage Softtail, but Doug gently steered me towards a Road King, and a test ride clenched the deal. I've never been happier with the purchase of a new vehicle of any kind. I LOVE that bike! They got me into the right bike, with all the right accessories, and have handled all questions [thousands] and all service with the utmost professionalism in a very friendly atmosphere. The entire crew is knowledgeable and helpful and have made my 'Harley experience' the best possible. I can't recommend them highly enough. Thanks a bunch Todd, Doug, Wing, Brian, Charley, Lonnie, Beth and Kelly! Bruce - OKC
Bruce , Oklahoma City, OK -
First time Harley buyer. My experience with everyone at hd world was great. No pressure. Informative. Helpful. Ms. Anderson was my salesperson. Thanks to her and all the staff. I wish buying a car was that pleasant....
Anonymous , Okc, OK -
I would like to thank Vicky for the no pressure sale of my purchase ,,09 Heritage Softail ,It is exactly what Ive been looking for . Vicky and Lance were very professional and my experiance was great . Will continue to shop there and pass the word ,Thanks again,,Milt
milt , okc, OK -
You never really know about someone or a business until you have a problem and you never really have faith until something happens to you and it gets handled. I experienced a problem, the people at Harley World, especially AJ, Lance, and Chuck, steped up and not only solved the problem, but did it in such a way it has earned my future business, and more importantly, my respect. Thanks for being so helpful and honest and allowing me to enjoy my bike for years to come.
rhone , Oklahoma City, OK -
Outsanding! Easy to work with!! Personal!!! Awesome!!!! Professional all the way!!!!!
Roy , Edmond, OK -
Kathrine , Canton, OK
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Big Mike helped us out today and now I am the proud owner of my very own FatBoy. Mike was outstanding in sales, was very helpful with every question we had and just generally made us feel very welcome. I would definately recommend Mr. Clean to any friend looking for a bike. thanks Mike, Lance and all the folks at Harley World! Connie Pierson
Connie , Guthrie, OK -
I recently stopped in just to look around! A week later I was back, and thanks to A J and company i now have a very nice ride! Wonderful experience, overall best dealership I've been to date. Thank you
Robert , Willow, OK -
I came to the Harley-Davidson World out of convenience and an overall positive attitude from the staff. It had been a long while since I had my bike serviced (mostly because I'm a medical student, and haven't the time to accumulate miles), and I was looking forward to getting my Road King road-worthy again. My interaction with the staff has been exceptional. Everyone is incredibly friendly and social with each visit to the store; this is what prompted me to bring my bike for service, and return time and again.... Your attitude is superb.
Anonymous , OK -
I bought my husband a Harley today. Jeff is 41 years old, has been a cop for 20 years, and has wanted a Harley Davidson for as long as he can remember. I have had several metric cruisers over the last 8 years and when we met 3 years ago, his biker blood ran HOT and then he REALLY wanted one. More than anything I wanted to give Jeff the one big thing he wanted and deserved. He is a wonderful husband, the sweetest father, and he is one cool cop. We came into HDW of Edmond a couple of weeks ago and met Doug, who talked to us about the different styles of bikes and when we left...we knew we would be back. Doug hooked us up today, making a dream come true for me by making a dream come true for my soul mate. Doug also sent us over to Beth to get dressed out in some boots and shirts and such and she is equally as awesome. Then Charley from Service came out and gave Jeff the once-over on the bike and helped him load it up. Very cool guy that Charley... Thank you Doug and Beth and Charley for being part of one of the most memorable days of our life together. We will never forget it.
Jennifer , Elk City, OK -
I rode to the Edmond location on Saturday afternoon with a clutch that had begun to slip at higher rpm ranges. After talking to Todd and Mac, it was determined that a new clutch was in order. The part was in stock and my bike was wheeled in and back on the road in barley an hour. I know Saturdays are busy and I was expecting to have to make another trip up for a service appointment. I very much appreciate the entire staff at this location. I have had the occasion to deal with all of them at one time or another and they are outstanding representatives of the company and of HD. I thanked them Saturday, but I wanted someone at the main office to know how pleased I am everytime I walk through the door. I live in Moore, but my HD dealer is in Edmond.
Marshall , Moore, OK -
Mike and Chuck were my salesmen. These guys should give classes on sales. I have purchased many cars and motorcycles and never met a more genuine bunch of guys. Not only do they know what they are selling, they treat you with total respect without knowing who you are. I will definately thank them every time i see them. The rest of the staff were an absolute pleasure and pretty damn funny. Thats nice. Thank you
adam , okc, OK -
You guys are Rockstars. I feel so confortable every time I come to your store in OKC. Service great experience. Parts great experience. Clothing great experience. I did not buy my bike there but I have nothing but compliments for the store and all the staff. Rusty, Moore Ok.
RUSSELL , OKLAHOMA CITYOK, OK -
I had been looking for some time for just the right bike. A co-worker of mine told me to stop in and check them out. The sales staff and owner made my decision very easy to make, 1 they actually looked for bikes that I was interested in and informed me when they could have them there, 2 then they suggested that they had one in the show room that would be a step up and a more comfortable bike at a lower price, 3 when it came to the accessories to put on it they were more than happy to assist, keeping my budget in mind. Overall it was the most pleasurable experinence I have had in buying any sort of a new vehicle. The staff is honest, knowledgable, and helpful.
Steve , Mustang, OK -
In Edmond for funeral and spotted the Edmond Shop so I stopped knowing I needed to buy a few minor things. Ben at parts was friendly, helpful, and courtious. As I went to leave, it was at that time, the battery decided it was no more. A click of the starter was the best I could get. Ben to the rescue. He got me with Mac, the service advisor. Knowing my situation, Mac and Ron, the RST got my ultra up and going in the time it took me to change into my suit. Ben, Mac, and Ron are top notch people. As long as these guys are around, your customers will be well treated and well taken care of. Will definitely stop by next time I am in the area because of them.
Randall , Amarillo, TX -
Friendly staff, well maintained showroom, and an overall great buying experience. The staff was very friendly and helpful when it came to all aspects of my purchase from actually showing me the bike, to buying accessories, going over every detail of my new purchase, and even helping me load the bike.
Catlen , Stillwater, OK -
I recently stopped by your shop in OKC this weekend to pick up a few parts. Being stationed in Enid, I normally go by Formans in Stillwater or your other shop in Edmond since they are closer. But I happened to be down on that side of town and decided to stop by. The moment I entered I was greeted several times. I made my way back to the parts department and waited while Kevin helped another customer. What caught my attention was Kevin's helpful demeanor and friendly attitude. I figured he was friends with the customer in front of me. When the customer was leaving, I realized it was that customer's first time in your shop as well, and he seemed to be leaving very happy. When I got up to the counter, Kevin helped me with my parts in the most professional and knowledgeable manner I have experienced at any Harley shop in over 10 years. I will now make the extra drive to deal with Kevin in the future. And again, on my way out I was greeted and made to feel welcome several times by the other employee's I passed. Anyways, just wanted to say thanks and I'll be back by next time.
Anonymous , Enid, OK -
I would like to thank the staff for all the help in the purchase of my 09 crossbones. Mike was very helpful in selecting all the extra parts i wanted to add on. He explained my options and showed me different parts to choose from. The service department had me fixed up and riding in no time. This is my second purchase from your dealership and probably not the last. Steve OKC.
Steve , Okc, OK -
The service department was great! I was going cross country and ran into a problem with my turn singals. They had me in and out in less than 3 hrs. They took care of me and my wife like we were old friends. Danah made coffe for us and made sure we were comfortable whiel waiting for the repairs to be completed. Even my own dealership at home doesn't take care of their regular customers as well as you did for a stranger on the road. Thanks!!!
Anonymous , stafford, VA -
We were on the road from Washington DC and needed a couple of rear tires. I called in the morning and spoke to Richard in parts. He said he had the tires in stock and said come on in. When we got there we rolled right into the service area. In less than 2 hours we had two bikes with new rear tires. It is always nice to get that kind of quick attention when you are travelling. I would recomend this shop to anyone who is passing through the area. Thanks Again!
Leper , Washington, DC -
Just had my 2008 Ultra Classic in for it's 15,000 mile check-up and your service department was fantastic. Had my bike out when promised. Your parts department is always willing to help with selecting accessories or just to answer questions they are always friendly. Keep up the great service not only in your Service Department but also in Parts. Thanks again Charles
Charles , Warr Acres, OK -
Very pleased with my overall purchasing experience. Everyone was awesome to meet and work with. Doug Barnett rocks. He is perfect to work with in purchasing a new bike. He actually asked questions about the type of riding I do, short trips, long trips, touring. Whether I ride all seasons, or fair weather. Do I mainly ride 1-up or 2-up... And many many more. But, what I found out was, that Doug really cared about my riding experience and wanted to make sure that I got the type of bike that fit my needs. Doug even spent time with my wife, (not like that, step up on the curb with the rest of us), in finding out what type of riding she likes, (see, there you go again). After Doug finished working with Dana and myself, we were convinced that the V-Rod was our bike. Next step was to narrow it down from the Night Rod or the Muscle. Doug was patient through-out this process. He even endured my multiple visits to the showroom, to look and re-look, touch and re-touch, question and re-question. You'd think that would have done it, but no way, this was my fist HD, and it was going to be right in every way. So Doug waited some more. But, the problem still existed, I couldn't decide which one was right for me. But, I think Doug knew which one was right for me, he couldn't just tell me that, because he knew it had to be my decision. He apparently gave this some thought, or has dealt with my type before, as he just knew how to finally make my mind up for me. He rolled that Muscle outside, (it's the one he picked for me all along), and let her glimmer in the sunlight. He prompted us, (my wife and I - not Doug and I. You people are a little warped), to sit on that bad girl. Then he offerred his services even further, by suggesting that he use my brides i-phone and click a picture of us just sitting there, imagining... Well, if that wasn't enough to convince us, he managed a few other store personnel to find their way by us, and make subtle comments like: Wow, that's a good looking bike, or the classic one, It So Fits You. Well, as you might have guessed, I had no choice but to give in. (He never even thought about bringing the Night-Rod outside for me to look at). You see, it took several weeks for Doug to show me what I knew all along. Granted, I'm a slow learner, but I've got one-heck-of-fast scooter. If you want a new bike, see Doug. He Rocks... (PS - If you really read this thing all the way to the end, you should seek help, or get out on your own scooter, becasue you have way to much time)... See ya on the Blacktop.
Greg , EdmondOK, OK -
My Wife and I just purchased a 09 Fatboy, Chad was Great to work with on the sale, and everyone At the OKC dealership made us feel like family. Thanks guys and gals for a great experience. I WILL recommend Harley Davidson World to everyone I know.
Mike , Midwest CityOK, OK -
Harley World has got to be a great Dealership. We just purchased our third new Harley in April, a 09 Road King Classic! This Harley has a totally new ride along with many different changes. I personally recomend this Dealership! Great Staff to take care of your needs. Thanks again to all Departments of Harley-Davidson World OKC. P.S. Dont forget excise tax & local sales taxes are deductable for 2009 purchases on new bikes after 2-16-09 AARA TAX CREDITS.
Kermit , Arapaho, OK -
I've had my 2008 Ultra serviced both at the 1K and the 5K check points and your service department in my eyes has been very professional in both the service on my bike and being friendly enough just to answer questions that I have had. The only thing I would say, IS TO KEEP UP THE GREAT SERVICES. Thank you Charles
Charles , Warr Acres, OK -
Mike at your Edmond store is Fantastic,He knew that i was interested in a 2009 King Classic,when i had money in hand he had every thing in line i was in and out in 3 hrs new parts installed,The rest of the crew at the store were polite and very helpful.Thanks to everyone and Merry Christmas
Richard , Moore, OK -
I wanted to thank Mac and the rest of his crew in the Edmond service dept. I went in with some funny noise coming from my front rotor. Mac said to bring my Road King in and he'd take a look. I was concerned about this type of service not falling under warranty as it could be normal wear issues. The guys really took the time to get my problem solved right and didn't charge me for what ended up being a minor fix. Thanks again and you can be sure I'll come back to Edmond to service my bike.
Evan , Edmond, OK -
I wanted to drop a line of thanks to Harley Davidson World for ALL of the great people in the Edmond location. I have owned several Harleys and have ridden for years and my wife finally decides she wants her own ride. The first time in the Edmond store Mike, Jacqueline and Wing made us feel right at home and Mike quickly found us the right bike for her. From day one EVERYONE in the store made us feel like family and long time friends. Everytime we came back they knew our name and always asked how we're doing and how much we enjoyed the new bike. We have since traded the Sportster in and bought her a 09 Softail Deluxe, again with the same experience. Since then we have bought 2 more bikes and I cannot say enough about these guys. Anytime I needed service or anything done to our bikes Mac was always quick to get us scheduled and has always exceeded our expectations, so a world of thanks to Mac and Charley for the great job and to Wing for getting us the parts we needed! Also a big thanks to Robin in Motorclothes. She always has a smile on her face and willing to help with anything we need in finding the right apparel. If anyone is considering buying a new or used Harley the Edmond location is definitely the place to go!!! Jeff & Jana O'Neal Edmond, Ok.
Jeff , Edmond, OK -
I was impressed with Doug's fast response to my E-mail about the 06 heritage on the showroom floor. I had decided that this was the one for me and Doug made it possible. I talke to him on Saturday Nov 15.,called him back on Monday with card number and picked the bike up on Saturday Nov 22. I had an appointment time of 10:30 with Vicki to do the paperwork but there was awreck on I-40 that I helped before EMS showed up. Made a call letting them know I was going to be late. Vicki was understanding and shuffled another owner in front of me. She did a great job. Only the excitement of the open road was better than ringing the bell.
steve , clinton, OK -
THANKS FOR A GREAT EXPERIENCE WITH YOUR DEALERSHIP.JUST PURCHASED A NEW 2009 SOFTAIL DELUXE FROM HD WORLD IN OKC. NICEST PEOPLE I HAVE MET IN A DEALERSHIP YET. MIKE, KRENNEN, VICKY, AND LANCE WERE THE GREASTEST PEOPLE TO DO BUSINESS WITH. THEY WORKED THE FINANCING AND HELD THE BIKE FOR ME TILL ALL WAS DONE. I LOVE THE MOTORCYCLE AND WILL TRY AND DO ALL MY BUSINESS WITH THEM. AGAIN THANKS TO ALL 0F YOU. RIDE FREE JAMES STANLEY
JAMES , BLAIR, OK -
Randell , Newalla, OK
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Harley Davidson World, I just purchased a 2009 Softail Deluxe. What a sweet bike! After getting mislead and lied to at another Oklahoma Harley dealer I called Harley Davidson World. I explained to the salesman Chad about the misadventure I had at the other dealer. He was very helpful and made me a great deal. I talked to Chad on a Wednesday, and even though they didn't have the bike in stock, I rode one away on Saturday. All of my add-ons were available and installed. They explained the features of the bike to me where even a caveman could understand it. Overall, a great experience, profesional people, and one hell of a bike!
Roger , Edmond, OK -
Great place to do business.
Michael , Elk City, OK -
Dealership has been fantastic from the delivery of my roadking classic to answering any questions, parts , clothing etc that we have purchased. Any problems have been taken cate of on the spot. I recommend them to anyone interested in becoming part of the Harley-Davidson experience. SSG Raymond Wall
Raymond , oklahoma city, OK -
Dealership has been fantastic from the delivery of my roadking classic to answering any questions, parts , clothing etc that we have purchased. Any problems have been taken care of on the spot. I recommend them to anyone interested in becoming part of the Harley-Davidson experience. SSG Raymond Wall
Raymond , oklahoma city, OK -
Has to be one of the very best Harley stores we've been in. The selection of collectibles and clothing was great! Customer service was beyond friendly and helpful. We'll be back when we're in the area again. Thank you!
Mason , Plainview, TX -
My wife and I were on a trip from North Carolina to California in September when my speedometer suddenly stopped working. The next day (Monday 9/8) we went to Harley-Davidson World to see if they could check the bike out for me. Krennen immediately took our bike into the service area to try and determine the cause of the speedometer failure. At that point we didn't know what was wrong and hoped that we would still be able to continue the trip. About 1 1/2 hours later Krennen let me know that my bike was ready and the problem was only a sensor. While we were waiting the staff at H-D World were very nice to us and made us feel at home. I really appreciate the service we received and in no time we were on our way to California. Thank you for the great service and wonderful hospitality. Tim and Louise Danielson
timothy , lenoir, NC -
the salesman was very helpful the lady that was in the final purchasing area was awsome the technician that went over the bike with me was knowledable and explained everything to my satisfaction and the feel of the bike was outstanding
Anonymous , okc, OK -
Absolutely the best shopping experience for parts for my Harley. Extreamly knowledgeable Parts people can give you expert advice on everything for your Harley. I've also purchase quite a bit of Harley clothing and have had the most helpful people to take care of me. When it comes time to trade in my 04 Sportster XL, you can bet on it that I'll be going to Oklahoma City Harley to do my business with. Thanks to you all. Jerry Stahl
Jerry , Midwest City, OK -
You have one of the most respectful and polite sales force I've ever had the privalage to deal with, I've never owned a Harley till now, and after many trips and me backing out a couple of times the deal was made and I thank you. Chad, Tom and Vicki made it enjoyable to do business with your store. The experince was not painful at all and every sales person in every dept seems so helpful to any one even us novice Harley owners. I will recommend your store to any one that is looking for a bike.
Bud , Yukon, OK -
Charles , Midwest City, OK
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you run a very professional business, i am well pleased with my new bike and your service department,would like to thank you for your time and patience.
joe , oklahoma city, OK -
GREAT experience. Super deal. Excellent service. Funny service guy. Love the new ride!!!!
Tommy , norman, OK -
Mike and the rest of the crew are one class act. Always friendly and have smiles on thier faces. If they cant do business then they will not lead you on. MY KIND OF PEOPLE!!!
jim , edmond, OK -
I wanted to take a moment to tell you of a truly unique sales experience that I have had with the excellent staff in your Edmond store. Quick history, Ive never owned a Harley before this year. When I stepped into the Broadway store I was greeted by your MotorClothes Manager (sorry, her name slips my mind) and was told if I had questions just ask. I was then approached by Mike Wolfe asking if I was looking for anything in particular. I told him I was looking for my first Harley and from there he began to explain the differences and asking what type of bike I was looking for. Needless to say, I bought the next day. Mike went over and above to invite me to the HOG Chapter meeting and introduced me to the people that I needed to be in contact with. -- Thank you Mike! Your Business Manager, Jackie Ojeda was top notch in explaining warranties, payments and HOG Club memberships. It was the first time Ive purchased a new vehicle and felt totally at ease. Finally, your entire staff in the Parts and Service -- Mac, Ron, Steve and one other gentleman that Ive unfortunately forgotten his name, are some of the best individuals Ive dealt with regarding suggestions and parts finding for my Deluxe. Overall, I cant thank your staff enough (my wife tells me the Edmond store has become my second home) Every single time Im in the store, your staff remembers my name, knows my bike and treats me as a lifetime customer instead of someone they sold a bike to last month. Without hesitation I will recommend Harley Davidson World when I am asked where my friends and family go when looking for their next Harley. Regards, Eric Richardson VP, Agent Sales
Eric , Edmond, OK -
People are always willing to help and assist you right when you walk in the door.
Tammy , Midwest City, OK -
I did a bit of shopping around before I bought my first Harley and I wanted to let you know how impressed I was with your store. From the moment I walked in, each representative I saw greeted me and made sure to let me know if they could help me to just ask. Mike was extremely easy to work with. He answered every question and went out of his way to make sure my transaction went smoothly. Your Finance Manager was awesome and combined with the service level of your receptionist and parts manager, I will send every person that I talk to into your store. Thank you for everything. Happy riding!
Eric , Edmond, OK -
Robert , Oklahoma City, OK
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As a original member of HOG with my 1985 fxsb which I still have, I purchased a 2008 ultra from Mike in Edmond. Its even better now, Mike is great as are the staff for putting up with us old folk. Keep up the good work
Pat , oklahoma city, OK -
To everyone at Harley Davidson world Thank you, Extra special thanks to Vicki and Greg you guys are the best. It was a very enjoyable experience I could not be more satisfied. I will tell everyone I know that wants a new bike, Harley Davidson world is the only place to go.
Keith , Yukon, OK -
you guy's were great to buy from, and I recommend all of my buddies there. even for parts and accessories. thanks again!
Tim , anadarko, OK -
I purchased a 2008 Dyna Wide Glide January 26,08. I want to thank all the staff involved in my purchase. This is my second new bike purchase from this dealership. It has been a good experience. The new building is a great asset to the area for Harley World.
Kermit , Arapaho, OK -
i recently visited the new location of the dealership, and i am very impressed with the new location, the building, the way everything is set up. i am glad to see frank back with harley world. i plan on spending a lot of time at the new dealership shopping.good luck to everyone at harley world
harold , yukon, OK -
My wife Ralinda and I always feel like family when we visit the Harley Davidson World store. The parts people never fail to greet us with a smile and the service dept. act like it is a pleasure to help us with any problem we have. Sarah and Dan never miss a chance to welcome us to the store. Sales and merchandise people are there to help and always have a smile for us. We always enjoy coming in to visit everyone in the store. Keep up the good work and thanks for treating us like one of you.
Harvey , Woodward, OK
Weve bought two TriGlides from Harley-Davidson World and both were easy, no nonsense sales experiences thanks to Phil.